Forum Discussion
Rise Image Upload
I am currently unable to upload images to any type of Rise block, the content library also unavailable. I have tried multiple browsers, and have cleared my history cache.
Is this a global issue at the moment?
- CNavarroFormer Staff
Hi everyone.
We've identified an outage with Rise 360 where when you try to upload an image, it gets stuck uploading. You can follow our status page for updates by clicking here. I'll also update you here once the situation is resolved. I'm sorry for the trouble!
- LeeWebberCommunity Member
Updates on their status website https://www.articulatestatus.com/
- StephenHodge-dfCommunity Member
Yes we're also experiencing issues with images in Rise and uploading in Storyline. However status is all green:
- FrankBecherCommunity Member
Seems to be global, I have the same issue.
- SamBroughtonCommunity Member
Same issue here too.
- DaveWynnCommunity Member
Yep, just encountered this issue - no uploads from the free content or my own images. I have updated Articulate 360, cleared browsing caches, even started drafting a brand new course, and nothing works. I see another user posting about the same issue.
- LaurenceBartoliCommunity Member
Même problème ici aussi.
- LeeWebberCommunity Member
Yes unable to in UK - have been trying since 08:30 BST, it's now 10:50 BST and still no fix!
- LouiseLindopCommunity Member
Same. No image uploads from anywhere.
- RichLucasCommunity Member
Glad to know its not just me! Hopefully gets resolved soon as I have a project to get over the line