Forum Discussion
Solved
Rise login issues
Hello,
I am having trouble logging in via normal browser, incognito or my phone. I have tried to raise a support ticket but am getting the other attached error.
Is anyone else having issues? I h...
Hi everyone,
I’m glad to hear the issue is resolved for some of you! We encountered a problem with our cloud service provider that affected access to some Articulate 360 products.
Everything is more stable now, and our team is continuing to monitor the systems closely.
If you’re still running into trouble, please let us know here or check our Articulate Status page for the latest updates.
Thanks again for your patience while things got back to normal.
Does anyone here know if Articulate staff are reading along? Just wondering if our feedback is actually being seen.
The core issue seems to be with Amazon Web Services (AWS). A lot of services across the internet have been affected. AWS will definitely be aware of the problem and working on it.