Forum Discussion

NishaMakan's avatar
NishaMakan
Community Member
7 years ago

Rise making image pixellated

Hi I have a high resolution image which becomes pixellated in a certain area when I upload it to Rise (I am using it inside of a Image & text block).  Anyone have any tips on how I can prevent thi...
rise 360
DanielleAsher's avatar
DanielleAsher
Community Member
5 years ago

I've had the same issue with trying to import some slide images from PPT.  Using the tiff format helps some.  I tried the _NOPROCESS_ trick and it really messed up the labeled graphic I was working on.  Once the image was changed, I couldn't delete it because the menu to remove the image fell off of my page.  I had to completely redo all the voiceover work on the labeled graphic and just delete it.  Please share any potential resolution on this as I know my team members have reached out to find out solutions as well.

  • CNavarro's avatar
    CNavarro
    Former Staff
    5 years ago

    Hi Daniel,

    I am sorry about the labeled graphic. I would love to have someone work with you on this. Feel free to share your image here, and our support engineers will take a closer look. 

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