Forum Discussion

KevinDickson's avatar
KevinDickson
Community Member
7 years ago

Rise not reporting to LMS as Complete

Hi, Wondering if anyone can help me on make a Rise module communicate with the LMS properly.  I've create and published a module (no quiz) based on tracking using course completion.  This is set t...
rise 360
AngeloCruz's avatar
AngeloCruz
Staff
2 years ago

Hi Daisha! I see that my colleague John Carlo provided you with some information and troubleshooting steps to try and fix the issue.

Feel free to reply to the email thread or let me know if you still encounter the same issue and we'll continue to investigate.

Have a good one!

RosieGu0402's avatar
RosieGu0402
Community Member
10 months ago

I’m experiencing the same issue with my course. The course tracks student completion and doesn’t report “pass” status after course completion on both Scorm Could and our LMS. Please kindly contact to assist. 

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    10 months ago

    Hi RosieGu0402,

    Sorry to hear that you ran into this issue. I opened a support case on your behalf so we can have a support engineer reach out to request a copy of your course for troubleshooting. We'll continue the conversation there!