Forum Discussion

KevinDickson's avatar
KevinDickson
Community Member
8 years ago

Rise not reporting to LMS as Complete

Hi, Wondering if anyone can help me on make a Rise module communicate with the LMS properly.  I've create and published a module (no quiz) based on tracking using course completion.  This is set t...
rise 360
KristenMozaffar's avatar
KristenMozaffar
Community Member
8 years ago

Hi there,

I am having a similar issue, though slightly different. If I select during export to Track Using Course Completion (100%), it marks it as complete, regardless of what I go on the test, as it should. :)

My problem is that if I Track Using Quiz Result, it does nothing. It neither marks it as pass nor fail. It always shows as incomplete. I am using Comply365.

Any suggestions? Thanks!

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    8 years ago

    Hello Kristen and welcome to E-Learning Heroes :)

    Sorry to hear that you've run into an issue tracking your Rise course, but I'd be glad to help you out.

    I'm curious how you have the Reporting set for your course? If you have it set to Passed/Incomplete or Complete/Incomplete and you were failing the quiz, that would be the expected result.

    Let me know how you have that setup and if you are able to replicate an issue within SCORM Cloud as well.