Forum Discussion

KevinDickson's avatar
KevinDickson
Community Member
8 years ago

Rise not reporting to LMS as Complete

Hi, Wondering if anyone can help me on make a Rise module communicate with the LMS properly.  I've create and published a module (no quiz) based on tracking using course completion.  This is set t...
rise 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
8 years ago

Hello Steven and welcome to E-Learning Heroes!

Sorry to hear that you're experiencing a similar issue. Let's see if we can help you out :)

I took a look at Kevin's case and it seems that we were unable to replicate the issue, and awaiting some additional information to further test. That does mean, however, I do not have a solution to share with you at this time.

Were you able to replicate the issue in SCORM Cloud or is the issue only happening within your LMS as well?

StevenvanRoeden's avatar
StevenvanRoeden
Community Member
8 years ago

Hi Leslie,

It's in our LMS entitled Intellum Exceed and apparently a known issue with Rise course completions without quizzes.

 

  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    8 years ago

    Hey Steven,

    Hmm, is that an issue with your LMS? Do you experience similar behavior with SCORM Cloud?

    "A known issue with Rise course completions without quizzes." is not ringing any bells for me.

    Did you work with our support team or is another thread coming to mind? I'd be happy to take a look.

    It also looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.