Forum Discussion

KevinDickson's avatar
KevinDickson
Community Member
7 years ago

Rise not reporting to LMS as Complete

Hi, Wondering if anyone can help me on make a Rise module communicate with the LMS properly.  I've create and published a module (no quiz) based on tracking using course completion.  This is set t...
rise 360
DaishaCampbell's avatar
DaishaCampbell
Community Member
2 years ago

I am experiencing this same issue.  My Rise360 course is not populated a completed status. Can a staff member please provide a solution and insight to this as majority of these threads are a few years old? 

Thanks in advance! 

  • AngeloCruz's avatar
    AngeloCruz
    Staff
    2 years ago

    Hi Daisha! I see that my colleague John Carlo provided you with some information and troubleshooting steps to try and fix the issue.

    Feel free to reply to the email thread or let me know if you still encounter the same issue and we'll continue to investigate.

    Have a good one!

    • RosieGu0402's avatar
      RosieGu0402
      Community Member
      10 months ago

      I’m experiencing the same issue with my course. The course tracks student completion and doesn’t report “pass” status after course completion on both Scorm Could and our LMS. Please kindly contact to assist. 

      • JoseTansengco's avatar
        JoseTansengco
        Staff
        10 months ago

        Hi RosieGu0402,

        Sorry to hear that you ran into this issue. I opened a support case on your behalf so we can have a support engineer reach out to request a copy of your course for troubleshooting. We'll continue the conversation there!