Forum Discussion
Rise not working
Is anyone else experiencing issues with Rise? I cannot edit the Lessons. I get an error message.
I can submit a ticket, I just thought I would check here in case there is known issue and fix.
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Hi Kelly,
Yes, my browser automatically clears cache when closing. But I tried Chrome now and there I can load the library. So it seems it is an Edge issue. I was able to load in Edge beginning of last week though, so I am not sure whether there was an update to your site recently that now prevents users loading in Edge?
Hi Iris!
Sorry to hear you're having issues accessing Rise 360 from Edge!
I'm not seeing any reports of Rise 360 issues related to Microsoft Edge. And testing the behavior on my end, with Microsoft Edge Version 127.0.2651.98, Rise was working as expected. Can you confirm your Edge browser has been updated to the latest version? Also, have you installed any browser extensions recently that could be getting in the way?
If you're still having trouble, feel free to connect with our support engineers through a support case. They'd be happy to continue troubleshooting with you!
