Forum Discussion

DougCannon's avatar
DougCannon
Community Member
6 months ago

Rise PDF course exports are blank

Hello!

I am currently experiencing an issue where the Rise PDF export of my course is showing a blank page. I have seen this was an issue in the past and I'm curious if anyone else is experiencing this currently and if this potentially a temporary outage.

 

Thank you!

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff

      Hi Staci, 

      Great call opening a support case! I see that you're working with my colleague Woojin. You're in excellent hands! 

      We'll continue the conversation over in your case. 

      Have a great day! 

  • Hi Doug, 

    Thanks for reaching out! I've gone ahead and opened a support case on your behalf. One of our talented Support Engineers will be in touch shortly via email.  We appreciate your patience. 

    Hope that you have a great start to your day!