Forum Discussion
Rise PDF producing a single blank page.
Hi everyone,
I saw that there was a previous thread for this same issue--a single blank page produced when sharing a course via PDF. I saw that the previous cause (and fix?) was around the presence of an audio block.
I am experiencing the same issue now. Any advice?
Thanks
Hi, Danielle! I'm sorry you're encountering this issue when exporting your Rise 360 course to PDF. Please try the following steps:
- Make sure your browser is on the latest update and is a supported browser for Rise 360.
- Use a different supported browser to access Rise.
- Use private browsing/incognito mode (for Chrome) on your browser.
- Clear your browser cache
If you're still seeing the issue after trying these, please open a support case here. One of our customer support engineers will be in touch shortly and will work with you directly to resolve the problem!
