Forum Discussion

LindaNelson's avatar
LindaNelson
Community Member
2 years ago

Rise Review 360 Comments Aren't Firing off Emails to Course Author When There Are New Comments for a Previously Commented Issue.

Good morning,
I have a question about the Rise Review commenting feature. I noticed that as the course author, I receive email notification for a comment pertaining to a comment in Rise Review. What I'm not receiving are email notifications for multiple comments for the same issue. 

For example:

1. I'm notified by email the first time an edit needs to be completed by me (as course author). I look at the comment and need clarification from the reviewer.
2. I skype or email the reviewer and ask for clarification.
3. The reviewer replies to the Review 360 comment and provides clarification (replying to the same comment in Review).
3. I don't receive an email notification from Rise Review informing me that clarification has been provided. 

I work on several Rise courses at one time. 

Question:
Is there a way to set this up so that I (as course author) get email notifications for all comments received in Review (even multiple comments for the same issue), or is there a set a number of emails that authors receive per issue?