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AngelaNicholas's avatar
AngelaNicholas
Community Member
11 months ago

Rise Review and Preview not showing latest content

Hi, I'm trying to send out a Rise Review file but when I was previewing it, I realized that one of the lessons had old information and didn't reflect the changes I had made last week. The changes I m...
rise 360
AngelaNicholas's avatar
AngelaNicholas
Community Member
11 months ago

Adding on...I just realized that in my duplicate course, the content is not the latest either in Rise. I have been using Snapsots...I wonder if those are overriding new updated content? I'm a bit hesitant to continue using Rise until this issue is fixed.

JoseTansengco's avatar
JoseTansengco
Staff
11 months ago

Hello AngelaNicholas,

Sorry to hear that you ran into this issue.

Are you still seeing this behavior in Rise 360? And can you consistently replicate it regardless of which browser you use?

We're not seeing reports from other users about similar behavior, and Rise 360 has not had a recent outage, so the incident may be isolated. If you published your course to a different one, you'll also want to check other courses in Review 360. If you're still experiencing the behavior, please make a quick Peek 360 recording of what's happening so we can check it out!