Forum Discussion
SteveMeikle
11 months agoCommunity Member
RISE sorting activity issues on attached monitors
Hi all,
Has anyone encountered this problem? A client responded that a sorting activity was not working on their second monitor correctly. I tried to replicate this problem on my set up and there ...
AngeloCruz
11 months agoStaff
Hi Steve! I understand that a couple of your clients are experiencing an issue with the sorting activity when viewed using an external monitor.
I tried a couple of sorting activities from my end, but I could not encounter any issues. I suspect the issue might be related to how their external monitor is set up since the interaction is working as expected on their laptop. Is it possible for them to try it on another display?
Also, would you be able to ask them for a screen recording so that we could see the issue they are encountering?