Forum Discussion
Rise Teams folder sharing options
Hi LindseyHillm450,
Thanks for reaching out! I can understand why this would be frustrating, especially when the goal of using a Team Folder is to make collaboration easier for everyone.
I also saw your follow-up note about folder-level permissions only being useful if you know the content is there in the first place, which is helpful context.
Could you clarify whether the content was originally created in the Team Folder or moved there later? It would also help to know how the folder permissions are currently configured so we can better understand what you're seeing.
If possible, could you share screenshots of the Team Folder permissions and an example of content that isn't visible to other team members? If you'd prefer not to share those publicly, you're welcome to open a support case and send them to us there instead.
Thank you Eric. I have asked a couple of team members to send me screenshots of what they can see, and will post them here with mine shortly.
With regards to the content being created in the Team folder, I do not know for definite. In my case I have created content in my Private folder then moved it over later, so I imagine there's a mixed bag with some created in Private and some in Team.
It just seems crazy that as an administrator for our account I cannot see all the content that is in the Team folder by default. I appreciate that potentially individual authors may want to amend permissions, but surely the administrator should be able to see everything.