Rise Translation Import Stuck in Processing

Hi everyone - After submitting a case for this I found out the issue, for me at least. I exported one xliff file for multiple duplicate courses, this is wrong. You have to export a file for each duplicated course individually - imagine each course having a fingerprint... the xliff and course have to match in order for the import to work. hopefully they update the instruction to be more specific but the case team helped me identify the issue and I figured out a workaround since I already had the translations back.