Forum Discussion
AmandaRosche611
2 years agoCommunity Member
Rise Translation Import Stuck in Processing
My Rise translation import is stuck in processing with a spinning circle.
I duplicated the original Rise course, exported the XLIFF file (from duplicated course), generated the translated XLIFF fi...
LeaSAgato
Staff
Hi Lukasz,
I'm sorry to hear you're having trouble importing your translation file. We'd love to take a closer look at your course/translation file so we can troubleshoot the issue and determine what's preventing your translation from being imported into your course. Kindly open a support case here and we'll reach out to you directly as soon as we can.
I hope this helps!
LukaszKujac-5fa
2 years agoCommunity Member
Hello Lea
As instructed my case number is 03690038
- LeaSAgato2 years agoStaff
Hi Lukasz,
Thanks for letting me know you've opened a case. We'll be in touch with you shortly!