Forum Discussion

LukaszKujac-5fa's avatar
LukaszKujac-5fa
Community Member
2 years ago

Rise translation XLIFF import not uploading

Dear team My Rise translation import is stuck in processing with a spinning circle. In this article there is a possible resolution with re-exporing the files but it didnt work for me https://commu...
rise 360
LucianaPiazza's avatar
LucianaPiazza
Staff
2 years ago

Hi Lukasz!

Thanks for the update! Just wanted to pop in real quick. I took a look at your case, and I'm not seeing the attachments you mentioned attached. 

Here's your personalized upload link for your case. When you are available, please re-upload the files so that our colleague Dexter can assist you.

If you have any questions, just let us know! 

  • LukaszKujac-5fa's avatar
    LukaszKujac-5fa
    Community Member
    2 years ago

    Hello Luciana
    Files attached to the Articulate Case # 03690038 

    • GrenForonda's avatar
      GrenForonda
      Staff
      2 years ago

      Thanks for the update and for sharing your files, Lukasz! Our colleague, Dexter, will contact you soon once he tests your file and investigates the issue.

      Just let us know if you need anything else!

Related Content