Forum Discussion
Rise will not let me access the dashboard or my course WIPs.
Help! Every time I try to open the Rise360 dashboard, I'm receiving this message:
{"message":"Access Denied","name":"AccessDenied"}Hello again! It looks like we're in the clear for Rise 360.
Can you please try refreshing your browser, or launching Rise 360 again from here: https://360.articulate.com/
Let me know if that doesn't work out!
My entire team gets the same message. We can get into Review 360, though.
Same with our team.
Same, what's going on Articulate team? :(
Same for my work and personal accounts. Hope changes we just made were saved!
Hi there, folks. We spotted this issue, and we're working to fix Rise 360. I'm so sorry for the trouble. We'll have a status posted soon at https://www.articulatestatus.com/, and we'll update you here once we're in the clear.
Okay...glad it's not just me!
{"message":"Access Denied","name":"AccessDenied"}Was able to bypass the problem by going into Review 360...the menu link works there.
Hello again! It looks like we're in the clear for Rise 360.
Can you please try refreshing your browser, or launching Rise 360 again from here: https://360.articulate.com/
Let me know if that doesn't work out!
