Forum Discussion

Tracy_Hodges's avatar
Tracy_Hodges
Community Member
8 years ago

Rise with Storyline interaction not working on mobile

Hi folks! I am working on courses in Rise and love the fact I can have SL2 interactions in the course. But when viewing on mobile the interaction don't work. They show a black background with a pl...
rise 360
DrewMcCann's avatar
DrewMcCann
Community Member
5 years ago

Hello, Anthony.  When I inserted a Storyline interactive block in my Rise course, it works properly in the computer and tablet modes of the preview, but it does not in either of the mobile previews.  The interaction is several test questions.

Renz_Sevilla's avatar
Renz_Sevilla
Staff
5 years ago

Hi Drew! Thanks for reaching out! 

This is expected behavior for Preview Mode for Mobile. If you view on the actual device for published content, Share Link or Review 360, this will play normally as intended. 

That being said, we understand the confusion and are tracking requests to get this to preview on Mobile Preview as well. We'll let you know if we make any changes to this!

  • DrewMcCann's avatar
    DrewMcCann
    Community Member
    5 years ago

    Thank you, Renz!