Forum Discussion
Rise won't publish a zip file for LMS
I have tried to publish several Rise modules for LMS and none of them produce a zip file. Usually the zip goes to my Downloads folder without issue. I also tried to download from the email that we ge...
It's now working again, along with my import of French translation as I was getting an error when doing that on Friday and today. Something is up with Rise for sure but no one seems to be talking about it that I can see on here.
Hi SheriHorton,
Thanks for sharing an update in this thread! I'm glad to hear that things are now running smoothly on your end as you publish your Rise 360 course.
If you or your teammates need any assistance in the future, we'd be happy to help in this thread or take a closer look in a support case!
Have a wonderful start to your week!
Hi Luciana, I'm having the same problem that SheriHorton had on her original post. I have raised a ticket for this to be looked into but do you have any suggestion's ideas as to how I can download my published Rise files please? Thank you
Hi TanyaDeacon,
I'm happy to help!
I'm curious if you can publish for Web or Review 360 successfully. Additionally, when you publish for LMS, what happens if you try to download the course from the notification email?
I don't see an open support case associated with this email address, but I'm happy to open one on your behalf if needed!
