Forum Discussion
Rise won't publish a zip file for LMS
I have tried to publish several Rise modules for LMS and none of them produce a zip file. Usually the zip goes to my Downloads folder without issue. I also tried to download from the email that we ge...
Hi Kelly, thank you for getting back to me. I emailed articulate directly and Charlie Crumpton opened a ticket for me about this, so it may be in his name.
Case Number: 00012154
I tried publishing to Web and had the same thing as publishing to LMS - nothing! When I receive the email, I click download and it loads a webpage for me to click download, then when I click that, nothing happens.
Hi TanyaDeacon,
Thanks for sharing the screenshot!
That doesn't look right, so I'm glad to hear you opened a case. Since you're already working with Charlie on this, we can continue troubleshooting there to keep all information in one place!
