Forum Discussion
StevenBenassi
3 months agoStaff
Hi Richard!
Sorry to hear that updates to your Rise courses aren't saving properly! I understand how frustrating that must be.
Unfortunately, since Rise 360 is a web-based program, lost work cannot be retrieved from within the application itself. Are you observing this behavior across all supported browsers, or while using an incognito browser? Also, we advise against keeping Rise 360 open in multiple browser tabs at once. However, if the issue persists among different browsers and clearing the cache doesn't make any improvement, please connect with our team through a support case.
They'd be happy to continue troubleshooting with you!