Forum Discussion
Saving Progress of Video when Exiting Course
Hello,
I am having a difficulty in saving video progress within a course in Articulate Storyline 360. I have inserted a video that is 12 minutes in length, so would like to present an option to users to exit out of the course and be able to resume the video from wherever they stopped. For example, the user exits out of the course at 6 minutes, comes back and can pick up at the 6 minute mark to complete the 12 minute video. Currently the course will resume at the proper slide, but the video starts back at the beginning.
A few things to consider:
- We have to have the seek bar set to "Allow drag after completion" as it is a required course and users must view the full video prior to going to the next slide.
- The video is currently set up to automatically play when the slide appears as to sync with the timeline.
- The show video controls are set to none so the user cannot skip around the video.
I'm just stumped. Essentially - is there a way to save a progress of an mp4 file so that when the user comes back to resume the course the video would be able to pick up where it stopped?
Any help would be appreciated,
Alyssa
22 Replies
I would like to throw my name in on this as well.!
If there is a feature request for this to be a 'built-in' feature, I will add my name to the list as well!
To update on my post from three years ago. The issue was related to a corrupted font, though the support staff and I were perplexed as to why the issue disappeared when I rolled back my version of Storyline. So the workaround I was using (to create a "Your progress has been saved" slide, and on-screen buttons to go to and from that slide) was back to working in published output once I dealt with that.
I have 176 courses loaded using this workaround and those courses have been completed almost 5300 times. Considering that it relies on end users to click somewhere other than an "X" when they want to exit, the fact that I've only had one user issue that was related to the specific wording on the button itself makes me feel pretty confident.
(I do want to note that I do not have video controls turned on for these courses. The video files are inserted into the slides and the main timeline runs the show.)
In the last week or so, I've been playing with dialog layers. I ran some quick tests to see if they would also save video progress and triggering the dialog layer (with default settings) works enough like a slide state change that the progress/bookmarking data captures it for the LMS. Since dialog layers can be designed and managed within slide masters, there should be some extra versatility when it comes to templating this mechanism across slides and across courses.
As long as my testing keeps going as it has been, we've got two workarounds for this now!
Hi, Pete - I'm curious about the dialog layer workaround! Can you share how you set that up? Does it save learner's place "automatically" rather than relying on learner clicking a button? Thank you!!
I agree. Do you have a sample of the workaround?
there is an undocumented feature since Storyline 3.69 (November 7, 2022)
if you open a layer, the state (progress) of the course will send to the LMS
Well, that would definitely be the reason why the dialog layers would work in this use-case! Is there a place where people can generally find undocumented features like this?
It is not March 10 of 2026 and this is still an issue. I have split my 50 minute training course into 10 videos - not all even but broken thematically. It makes it so users don't have to rewatch the entire training but not saving where they left off is a needed feature. I have found posts 8 years back asking for this. You are telling me in 8 YEARS this couldn't get implemented as a feature? I am regretting choosing this platform.
It is now March 2026 and this feature still has not been officially implemented. I’m struggling to understand how that is possible when there are documented requests for it going back nearly eight years.
All of the courses I develop are training videos, and the absence of this feature significantly limits how effectively we can use the platform.
At this point, it’s becoming difficult to justify continuing with the platform when such a long-requested and widely needed capability remains unavailable. Could you provide any update on whether this feature is still planned, or if there are recommended workarounds for video-based courses?
Hi Jack_CNO,
Thanks for checking in on this!
I see that you've also connected with my colleague Janina, through a support case. As she mentioned, we don't have any updates to share as our development team prioritizes other features.
We've included your voice in the report that's being tracked, so we can notify you if we release a future enhancement that helps!
