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CM101's avatar
CM101
Community Member
2 months ago
Solved

Storyline Block in Rise 360 Not Saving Progress

I uploaded a Storyline block into my Rise 360 course. My storyline block is interactive and has buttons. However, the Storyline block does not save progress. The following is what I did hoping that the Storyline block would save:

  1. Before I published the storyline block to Review 360, I made sure that "Always Resume" was enabled in the player setting.
  2. After I added the Storyline block to the Rise 360 course, I published the course as SCORM 2004, 4th edition and uploaded it to our LMS, (we use AIC platform).
    • For the tracking option, I used "Track using course completion" and set it to 100%.

When I go to our LMS and launch the course, I go to through the course until I reach the Storyline block. I let at least two slides play and then close the course. When I relaunch the course, the location of where I left off in the Rise 360 portion is saved but the Storyline block restarts to the beginning.

I went as far as to test this SCORM file in Scorm Cloud and the same situation happen which leads me to believe that the issue is the Storyline block and not the LMS.

How can I get my Storyline block progress to save?

  • Short answer: You can't.

    Longer answer: A Storyline block will always reset when the user returns to that lesson in Rise. The Storyline "course" is an embedded set of web files in Rise. It can't send any suspend/resume data to the LMS.

  • Short answer: You can't.

    Longer answer: A Storyline block will always reset when the user returns to that lesson in Rise. The Storyline "course" is an embedded set of web files in Rise. It can't send any suspend/resume data to the LMS.

      • JudyNollet's avatar
        JudyNollet
        Super Hero

        Yeah, it is a bummer.

        If the interaction is long and complicated, consider if there's a logical way to break it into smaller SL blocks. Or perhaps add a warning so users know they have to complete it in one sitting. 

  • CM101's avatar
    CM101
    Community Member

    Can I utilize the player and disable the <PREV and NEXT> on the player or is that not option?

    I would like to user the player so the learner can have the menu on the side BUT would like for them to use the buttons I created because they have triggers that force the learner to listen and interact before moving to the next slide.

     

    • JudyNollet's avatar
      JudyNollet
      Super Hero

      You can just turn off the PREV and NEXT buttons. See the first part of my earlier reply for how to adjust Slide Properties for multiple slides. 

      That gets trickier if the quiz can be reviewed. During a Review, the program will automatically show the PREV and NEXT buttons, even though they're deselected in the Slide Properties by default on question slides. 

      Thus, to control those buttons during a review, you actually have to select them in Slide Properties, and then add triggers to show or hide them when needed. 

      Note: If you have more questions, it's best to start a new discussion. Keeping a given discussion to just one topic makes it easier for folks to find a relevant answer when they're searching the community.

  • AmyONeill2025's avatar
    AmyONeill2025
    Community Member

    CM101 - Hi, I asked this same question about 2 years ago. I really feel it is something Articulate should consider updating. 

    Basically, I want to create, for example, a quiz in storyline and embed in rise via a storyline block. However, when using the quiz in rise, if a learner is half way through a quiz and they navigate away to find an answer, then they return they start at Q1. The interaction should be controlled by how you have set it up in Storyline.