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393 TopicsFile Gone after Recent Articulate 360 Update
Hi Everyone, I updated to the most recent version of Articulate on 1/12/26. The next day, I opened a project file and was working in it, but when I tried to save it I got a message saying, "The project file is corrupted or invalid." I almost lost my entire project! Luckily our IT team was able to save it. But now I am wondering...did anyone else have this issue or a similar issue with the most recent update? Any feedback, if you had an issue or you didn't, is appreciated. Thank you!17Views0likes1CommentREPORTS & Creating Competition with Course Completion
Everybody loves a little competition - and if I can get leadership onboard, we might get INCENTIVES! (So, I really want this to work) GOAL: I am looking for an exportable CSV report in "ANALYZE" that will give me a live report of each user, their course assignments (2026 or lifetime is fine, both options are preferred), a separate column for each "group", and the "Assigned, Completed, In Progress" tag/column for each course. INTENT: To plug info into a pivot table and chart progress by department (REF: Each department has a group in my setup) Note: (for those who want to duplicate this initiative) showcasing your findings in a vertical bar chart makes the tasks feel like a race to complete; a well-received visual for competitive teams. CURRENT OBSTICLES: Pulling "Live/Current" Course Completion Status- When exporting completion/status reports, the CSV includes all attempts a user made to complete a course. Example: John Q. was assigned "Application of the Hypocritic Oath" and failed on his first two attempts but was able to "complete" it on his third try, his report would reflect three separate courses. While this still gathers the information needed, it is unsustainable when auditing 500 learners. Filtering CSV Reports by Group - CSV reports, when exported as "All Groups" and not by a specific one, will reflect all the user's respective groups, which is fine, except all groups are landing in one column in the same text box. While this can be manually adjusted, it is not sustainable and I am looking for a cleaner, more segregated filing system. Our Learning & Development team is SO excited to hear everyone's thoughts/ comments/ and recommendations!9Views0likes0CommentsUsing Articulate to provide advanced Microsoft Suite learning?
Happy Almost-Friday! I am looking for advice/ suggestions/ tips & tricks on incorporating advanced (or any) Microsoft Suite lessons into our library. For example, I would like to create a learning path in Articulate for "Microsoft Excel" That would allow a CFO to assign the path to their department leadership team to assess skill levels. I am not seeing any Microsoft or other hard skill courses in the "Create New" section when browsing learning opportunities for employees, but I am assuming others are able to incorporate hard skills into Articulate? END GOAL: Looking to incorporate and audit Hard Skill learning as we can with Soft Skill & Acumen/Internal learning.7Views0likes0CommentsChanging Data Centre from US to EU
Dear Community/Support Team, I need adivce. My subscription is expiring in a few weeks, and I would like to renew it. However, I need to change my data center from the US to the EU (we are based in the EU, yet for some reason, our account is allocated to the US data center) as I’m experiencing issues sharing files with external partners. Could you please clarify the process for making this change? I was informed that one option is to let the account expire and start a new one, but I’m concerned about what will happen to my Rise files and other content. I’d really appreciate your guidance on the best way to proceed. Thank you in advance for your help.813Views0likes12CommentsOlder SCORM files convert to HTML?
Hello to all you talented IDs in here, I need your wisdom! We have some older SCROM Exports, currently lying in an LMS. When I open the .story, my updated version of the program will alter the course in some kind of way (texts, boxes, scrollbars, pictures move etc.). I think, most here know the phenomenon. We want to transfer the existing Projects into another Homepage and need them as HTML5 Exports. There are A LOT of them. So, open and upload them as HTML would take me a long time (because I have to search manually what have been altert and correct it). So before I tackle that kind of sisyphus-task, I would like to know: Is there a possibility to convert the existing SCORM exports to HTML5? Thanks in advance.27Views0likes2CommentsRequired parameter error using Presenter
I'm still using Presenter and am trying to update a course. The only changes I've made to the previous version which I updated in 8/24 was to swap out files for links in my resources tab. Now when I publish to LMS as SCORM 1.2 and upload to the LMS, I'm getting the following error message. Based on another comment here, I've gone in and checked to make sure the external resources folder is included in the zip file (which it is). What else might be causing this error message? It's not that I've timed out either. A required parameter (id) was missing. This error happens when a webpage expects a parameter to be passed from another page (by post or cookie), and it fails to do so. This happens sometimes when user session times out, due to inactivity, or when an URL that needs that mandatory parameter is instead directly typed in URL bar or invoked from browser bookmarks, like the SCORM Player page not being launched from a link in the course page.24Views0likes2CommentsUpdate file extension for SharePoint Online
We have our training files in SharePoint. Previously, we were able to modify the file extension for our index.html file to index.aspx, via SharePoint Designer. We just migrated to SharePoint Online and have lost that functionality. Is it possible to use Power Automate in a similar way, to modify the file extension? The goal is to be able to play the .aspx training file when it's clicked on from the SharePoint libary. I did an initial test, but the .aspx file downloads rather than play the training file.6Views0likes0CommentsKeeping SCORM package small, best practices?
Are they any documents or guides that already exist for best practices while designing in Rise to ensure you don't end up with a massive SCORM file at the end? If not, can anyone add to this list of recommendations to avoid this issue in the future (for now, without use of an external tool): -Compress any possible video/ image assets and pay attention to file size as you upload -When designing in an external tool (Canva, Adobe CC, Adobe Express, etc.) make sure to watch your file size upon download -Be mindful of use of AI audio generated within Rise, larger file sizes -Be mindful of GIFS, background image file size, etc. Anyone else have anything to add or know of any existing resources for this kind of guidance? Additionally, any documentation from Articulate of how much size interactive blocks, custom blocks, or anything else that might take up additional data and need to be considered for usage would be very helpful. As the eLearning community drives toward more innovation, creativity, and interaction focused around a better end user experience, I am finding it difficult to navigate the balance of this with functionality without fully knowing the sandbox we have to play in (Rise current barrier, easier to see in Storyline).60Views2likes5CommentsArticulate Sign in "Couldn't Open Port"
Launched my Storyline 360 desktop app and was prompted to sign in. Typically clicking 'sign-in' launches a browser window where I sign in and then have access on the desktop as well. Today I received the attached message in the application when I clicked sign-in. "Couldn't Open Port" "Unable to open a port for authentication responses." Steps taken: Closed out and relaunched desktop application Restarted entire computer and relaunched Went directly to Articulate360 website to sign in Got into website, but did not connect me to the desktop app. Peers in my organization are not experiencing the same issue. Thoughts? Thanks!1.7KViews0likes13Comments