Changing Data Centre from US to EU
Dear Community/Support Team, I need adivce. My subscription is expiring in a few weeks, and I would like to renew it. However, I need to change my data center from the US to the EU (we are based in the EU, yet for some reason, our account is allocated to the US data center) as I’m experiencing issues sharing files with external partners. Could you please clarify the process for making this change? I was informed that one option is to let the account expire and start a new one, but I’m concerned about what will happen to my Rise files and other content. I’d really appreciate your guidance on the best way to proceed. Thank you in advance for your help.Brightspace Frame Error for Rise Lessons
For those using D2L Brightspace, have you found the frame page for a Rise lesson expands to several screen lengths? Normally, when linking to a Rise web package, the Brightspace page will create somewhat small frame (shown here). This week, our lessons are being displayed in epic tall frames. This screenshot is only a small part of the page. It scrolls forever. We put in a D2L ticket yesterday, but I thought I'd ask about it here.Is there an update on converting edited View Mode for Try and Test Mode?
Hello! I made a screen recording of how to use a software and the original recording when entered into Articulate 360 was 165 slides in View Mode. After deleting slides that were either mistakes or not needed, I was left with 81. I would like to now insert Try and Test modes using the edited 81 slides and not have to reinsert and re-edit the entire recording two more times. I found two discussions here in the Community that say this feature has been added to the request list, but both of these discussions are from several years ago. Converting View mode to Try me mode | E-Learning Heroes Screen recording used for multiple modes | E-Learning Heroes Has this feature been added in any way? If not, can you at least let us know where it is on the list?Bullet points in quiz feedback not left aligning
Hi there, despite left-aligning the bullet point sections in the feedback areas of the quiz, the text remains centre-aligned - how do I fix this? For context, when you populate the feedback sections, the text is not centre-aligned: In preview mode: In edit mode:Embed Youtube Video - Error 153
Hello, Has something changed in Storyline?! I'm trying to embed a YouTube video using "iframe". I'm copying the embed code from YouTube, but it says 'Watch video on Youtube - Erro 153...'. I used: <iframe width="560" height="315" src="https://www.youtube.com/embed/dqaN76shzJE?si=F_NwSZruLu5BJAU6" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe> Any/all help would be appreciated. ThanksHow to insert SCORM files in Storyline? (not to edit)?
Hi, I try to upload a SCORM file into my Articulate Storyline project, but I don't know how to do this. I have a zipfile which i extracted, and I try to upload via Web object, but nothing shows when i go to the folder in Storyline. I want to build a training based on SCORM packages created by SAP enable now, and I only want to incorporate them into my Storyline training, I don't need to modify them. Thank you!Video Publishing Error
I have a course that I tried to publish as a video. In it, on one slide I have a variable increasing in value and that value being displayed. If I publish it as a course, it works fine. If I try to publish it as a video, the numbers do not show correctly. I'm guessing the video publishing is sluggish in recognizing the variable changes or something along those lines. Anyone have any ideas? (I'm getting around the issue by doing a screen record of the version published as a course that shows correctly) I've attached a version of the offending slide if anyone wants to take a look.
