Rise courses across US & EU: Why are we still unable to transfer courses between data centers?
Articulate users working with clients in different regions (US + EU), did you know that you may hit a serious limitation in Rise? You can’t transfer Rise courses between data centers. Here’s the situation Articulate introduced the EU data center. Good move. But in practice, this split European users into two groups: Long-time users → most likely still on the US data center (unless they explicitly switched) Newer users → most likely on the EU data center (the new default for Europe) The problem? Rise courses cannot be shared across data centers. And Articulate’s solution? There isn’t one. Yes, you can switch from the US to the EU data center, but then you’re stuck: No migration path No export-import for Rise courses Switching data centers = rebuilding everything from scratch (!!!) What this means in real life For anyone working across multiple clients, this creates a real headache: Established European clients often stay on the US data center. Not by choice, but because rebuilding everything isn’t realistic. Newer European clients are most likely on the EU data center. Freelancers and agencies working across both end up stuck in between. Articulate’s “solution”? Ask your client to pay for an extra seat so you can work in their environment. Pay for two licenses yourself (US + EU). I think both are unacceptable. For a tool so widely used across Europe, the inability to move content between data centers is a significant gap. And I genuinely don’t understand why Articulate doesn’t prioritise finding a solution (a real solution!) to this issue. What I’d like to hear from European users Are you staying on the US data center because switching isn’t realistic? Has anyone actually switched to the EU data center? How are you dealing with this in client projects where you are on different data centers? And how do you feel about how Articulate is handling this?elearning as an evidence package for legal team
I'm looking for some advice from others using Articulate Storyline and Rise. Our organization is responsible for providing copies of completed training to our legal team when courses are involved in litigation or other legal matters. Historically, this was straightforward because our courses were primarily click-and-read, and we could provide a Word document containing the course script. As our courses have become much more interactive, with scenarios, branching, knowledge checks, drag-and-drops, simulations, and other learner interactions, we're finding that a traditional script no longer accurately represents what the learner actually experienced. For those of you using Storyline or Rise, what do you provide to your legal, compliance, or records management teams when they need a legally defensible copy of a course? Do you still create a script? If so, what does it include? Do you archive videos, screenshots, source files, SCORM packages, or something else? Have you developed a standard "evidence package" for each published course? If your legal team prefers a searchable document, how are you balancing that need with accurately documenting interactive content? I'm especially interested in hearing from government, healthcare, financial services, or other highly regulated organizations, but I'd appreciate insights from anyone who's established a sustainable process. Thanks in advance for sharing what's worked or what you've learned the hard way!Changing Data Centre from US to EU
Dear Community/Support Team, I need adivce. My subscription is expiring in a few weeks, and I would like to renew it. However, I need to change my data center from the US to the EU (we are based in the EU, yet for some reason, our account is allocated to the US data center) as I’m experiencing issues sharing files with external partners. Could you please clarify the process for making this change? I was informed that one option is to let the account expire and start a new one, but I’m concerned about what will happen to my Rise files and other content. I’d really appreciate your guidance on the best way to proceed. Thank you in advance for your help.Global variables in Rise 360
Hi everyone I have a course build in Rise where I'd like to have the learner select the State or Territory where they work. I'd then like the course to customise their navigation through the course based on their selection. Does anyone know if you can create a global variable that can be accessed across the entire course? I'm also thinking about saving the contents of this variable to cmi.suspend_data so that their selection can be remembered across sessions. Your thoughts would be much appreciated. Cheers DavidWhat Is One Small Course Design Change That Improved Learner Engagement?
I'm always looking for practical ways to make e-learning courses more engaging. Recently, I've been experimenting with shorter content sections, knowledge checks, and interactive scenarios. For those who build courses regularly, what is one small change you've made that had a noticeable impact on learner engagement or completion rates? Was it related to course structure, visual design, interactions, accessibility, or something else? I'd love to hear about real-world experiences and lessons learned.Continue button not unlocking after the Process Block - published SCORM file
07/31/2026 Hi, There is another error in Rise. This time, the error with the Process block before a locked continue button. It may seem to work in both the preview and the review 360 but this function is not working when it is already published as SCORM and uploaded in the LMS. I have to refresh the web in order for the continue button to unlock. Please help investigate.Embed Youtube Video - Error 153
Hello, Has something changed in Storyline?! I'm trying to embed a YouTube video using "iframe". I'm copying the embed code from YouTube, but it says 'Watch video on Youtube - Erro 153...'. I used: <iframe width="560" height="315" src="https://www.youtube.com/embed/dqaN76shzJE?si=F_NwSZruLu5BJAU6" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe> Any/all help would be appreciated. ThanksAI Animation
I am normally a Storyline user, but I do use Rise to make AI animation. But recently when my animation in Rise is generated random words or shapes appear on the screen. I am not sure why or how to make it not happen. I am also wondering if I can create custom AI videos in Storyline yet? If so how? Thank you for all of your help. You can email me at mailto:[email protected] if you'd like.Articulate: Stop Chasing AI for a Moment and Fix the Learners Question Experience in Rise
Now, Articulate has done a somewhat impressive job integrating AI across its products, and those capabilities undoubtedly have value. Love the AI image editing. But there comes a point where new features begin to overshadow the VERY long-standing usability issues that instructional designers have been raising for years. I'm begging you... please revisit Rise's question and assessment experience. Knowledge Checks and Quiz Lessons still feel visually dated! They've barely changed since Rise launched nearly a decade ago. Huge padding. Heavy shadows. Massive blocks. They consume excessive screen space and offer almost no meaningful control over layout or presentation. And then there's the KCs... they remain fundamentally disconnected from LMS analytics! The most frustrating aspect isn't simply the visual design and which is outdated, boring and barely customisable but the missed opportunity. Knowledge Checks are where learners naturally demonstrate understanding throughout a course, yet none of that information is reported to the LMS. In a SCORM 2004 environment such as CSOD, only Quiz Lesson questions generate reportable interaction data. The crazy thing is the data is already there. Rise knows the question, knows what I clicked and knows whether I got it right... it just doesn't send any of it to the LMS. If I have use your awful layout at least pass the SCORM data! So not only do they look outdated with oversized cards, padding and shadows, every embedded Knowledge Check effectively disappears once the learner moves on. Organisations are forced to choose between good instructional design and meaningful analytics. We should not have to make that trade-off in 2026. At a minimum, there should be an option allowing authors to designate selected Knowledge Checks as reportable SCORM interactions while retaining their in-line presentation and immediate feedback. In many ways, Articulate has built one of the most approachable authoring tools on the market, but it's time to revisit the foundations rather than continually expanding the AI feature set. Refresh the quiz templates. Modernise the interaction design. Give authors meaningful control over assessment presentation. Most importantly, provide the option for Knowledge Checks to submit question-level interaction data to LMSs that support SCORM 2004. Those changes would have a far greater impact on the quality of digital learning than yet another AI button added to the toolbar. Rant over. Sorry... well, not really.
