Duplicate layer not working
Hey, everyone. I am currently experiencing an issue with triggers not working. I have a layer where a user drags a group over a garbage bin. All of the images in the group then disappear, and other images appear and follow motion paths to make it look like the objects are being dumped in the bin. I duplicated the slide because I wanted to do the exact same thing, but with other images. The first layer is dumping components, the second layer is dumping scrap tape. Everything is set exactly the same; the images are just different. I made sure all of my pictures are set correctly (hidden, normal) and that everything in the triggers are set to the specific layer. But it is not working. In the second layer, the user drags the group over the garbage bin, and nothing happens. I wanted to see if I messed something up, so I duplicated the first layer and made absolutely no changes to it to see if it would work. It did not. So I know it is nothing I am setting incorrectly in terms of triggers. Could this be a glitch? I have uploaded a file with the slide and layers so people can take a look. Please, any advice would be appreciated! Thank you!Scroll box text not showing up in Chrome
We've started having issues with text that sits within a scroll box is not showing up. It's only happening within Chrome (works fine in Edge and other browsers). It's sporadic and works for some users who have the most up to date version of Chrome and the latest Windows updates, but not for other users who have the same version of Chrome and same version of Windows. We've experimented with changing the entrance animation from fade, wipe, etc. This seems to affect it sometimes... but it's still inconsistent. Has anyone else experienced this? Any help is appreciated. Thanks!Camtasia & Closed Captioned Projects in Rise
Upon creating a project within Camtasia and exporting, the captions file within the designed Camtasia project do not appear when adding the Mp4 into Rise. I've attempted to DL the project via standard Mp4 & Mp4 Smart Player to test both versions, and neither populate the captions within the project. Does Rise not support auto-captioned files created from within Camtasia?Trouble with CMI5 compliance
Hello all, I was given the task to create a CMI5 compliant course and made a brief one for trial in Storyline 360. I cannot get it to work in Moodle with the cmi5 plugin. It can never load the AU because it receives this error: Failed to initialize: Failed to start AU - load LMS Launchdata: Error: Failed to retrieve LMS.Launchdata State 403 I eventually ran the error down to a function in the file created by articulate storyline "scorm_driver.js" To this function: @method start @param {Function} callback Function to call on error or success @param {Object} [events] Functions to run at specific execution points @param {Function} [events.postFetch] Function to run after retrieving fetchUrl result @param {Function} [events.launchData] Function to run after retrieving launch data @param {Function} [events.learnerPrefs] Function to run after retrieving learner preferences @param {Function} [events.initializeStatement] Function to run after saving initialization statement */ start: function (callback, events) { this.log("start"); var self = this; events = events || {}; self.postFetch( function (err) { var prefix = "Failed to start AU - "; if (typeof events.postFetch !== "undefined") { events.postFetch.apply(this, arguments); } if (err !== null) { callback(new Error(prefix + " POST to fetch: " + err)); return; } self.loadLMSLaunchData( function (err) { if (typeof events.launchData !== "undefined") { events.launchData.apply(this, arguments); } if (err !== null) { callback(new Error(prefix + " load LMS LaunchData: " + err)); return; } self.loadLearnerPrefs( function (err) { if (typeof events.learnerPrefs !== "undefined") { events.learnerPrefs.apply(this, arguments); } if (err !== null) { callback(new Error(prefix + " load learner preferences: " + err)); return; } self.initialize( function (err) { if (typeof events.initializeStatement !== "undefined") { events.initializeStatement.apply(this, arguments); } if (err !== null) { callback(new Error(prefix + " send initialized statement: " + err)); return; } callback(null); } ); } ); } ); } ); }, The course DOES work in SCORM cloud, but not in Moodle. So I decided to test it with the CATAPULT test suite for CMI5 compliance (https://aicc.github.io/CMI-5_Spec_Current/catapult/). First even though I told it to make index.html it still outputted index_lms.html. Not a big deal, I manually fixed, then ran in the test suite. It also failed at the load AU part but this time the error was: In DisplayError, strMessage=Failed to initialize: Failed to start AU - POST to fetch: Error: Aborted, offline, or invalid CORS endpoint. I am including logs below. My question is, am I doing something wrong when I export the project to cmi5? Is this a known issue? Thank you! The logs: 0:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - <h1>SCORM Driver starting up</h1> 1:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - ---------------------------------------- 2:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - ---------------------------------------- 3:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - In Start - Version: 7.7.0 Last Modified=03/27/2025 11:09:16 4:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - Browser Info (Netscape 5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36) 5:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - URL: http://localhost:3398/player/content/1/37/index.html?endpoint=https%3A%2F%2Flocalhost%2Fapi%2Fv1%2Fsessions%2F44%2Flrs&fetch=https%3A%2F%2Flocalhost%2Fapi%2Fv1%2Fsessions%2F44%2Ffetch&actor=%7B%22name%22%3A%22Tabitha+Spinka%22%2C%22account%22%3A%7B%22name%22%3A%22d8c4b2a%22%2C%22homePage%22%3A%22urn%3Acatapult-cts%3Aafcff76%22%7D%2C%22objectType%22%3A%22Agent%22%7D&activityId=https%3A%2F%2Fw3id.org%2Fxapi%2Fcmi5%2Fcatapult%2Fplayer%2Fcourse%2F46ee9fba-b579-4833-9dfd-c51045308c6f%2Fau%2F0®istration=58b161e1-30c8-4895-b7ef-3b566521992e 6:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - ---------------------------------------- 7:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - ---------------------------------------- 8:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - In ClearErrorInfo 9:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - GetQueryStringValue Element 'StandAlone' Not Found, Returning: empty string 10:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - GetQueryStringValue Element 'ShowDebug' Not Found, Returning: empty string 11:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - strStandAlone= strShowInteractiveDebug= 12:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - Standard From Configuration File - CMI5 13:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - Using Standard From Configuration File - CMI5 14:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - In LMSStandardAPI strStandard=CMI5 15:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - Calling Standard Initialize 16:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - In CMI5_Initialize 17:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - In CMI5_GetLaunchUrl 18:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - CMI5_Initialize - instantiating cmi5 object from launch URL = http://localhost:3398/player/content/1/37/index.html?endpoint=https%3A%2F%2Flocalhost%2Fapi%2Fv1%2Fsessions%2F44%2Flrs&fetch=https%3A%2F%2Flocalhost%2Fapi%2Fv1%2Fsessions%2F44%2Ffetch&actor=%7B%22name%22%3A%22Tabitha+Spinka%22%2C%22account%22%3A%7B%22name%22%3A%22d8c4b2a%22%2C%22homePage%22%3A%22urn%3Acatapult-cts%3Aafcff76%22%7D%2C%22objectType%22%3A%22Agent%22%7D&activityId=https%3A%2F%2Fw3id.org%2Fxapi%2Fcmi5%2Fcatapult%2Fplayer%2Fcourse%2F46ee9fba-b579-4833-9dfd-c51045308c6f%2Fau%2F0®istration=58b161e1-30c8-4895-b7ef-3b566521992e 19:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: constructor http://localhost:3398/player/content/1/37/index.html?endpoint=https%3A%2F%2Flocalhost%2Fapi%2Fv1%2Fsessions%2F44%2Flrs&fetch=https%3A%2F%2Flocalhost%2Fapi%2Fv1%2Fsessions%2F44%2Ffetch&actor=%7B%22name%22%3A%22Tabitha+Spinka%22%2C%22account%22%3A%7B%22name%22%3A%22d8c4b2a%22%2C%22homePage%22%3A%22urn%3Acatapult-cts%3Aafcff76%22%7D%2C%22objectType%22%3A%22Agent%22%7D&activityId=https%3A%2F%2Fw3id.org%2Fxapi%2Fcmi5%2Fcatapult%2Fplayer%2Fcourse%2F46ee9fba-b579-4833-9dfd-c51045308c6f%2Fau%2F0®istration=58b161e1-30c8-4895-b7ef-3b566521992e 20:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: setFetch: https://localhost/api/v1/sessions/44/fetch 21:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: setLRS: https://localhost/api/v1/sessions/44/lrs undefined 22:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - TinCan.LRS: constructor 23:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - TinCan.LRS: init 24:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - TinCan.LRS: adding trailing slash to endpoint 25:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - CMI5_Initialize - calling start on cmi5 instance 26:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: start 27:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: postFetch 28:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: sendRequest using XMLHttpRequest 29:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: sendRequest using XMLHttpRequest - async: undefined 30:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - In IsLoaded, returning -false 31:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: xhr.onreadystatechange - xhr.readyState: 4 32:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: requestComplete: false, xhr.status: 0 33:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: [warning] There was a problem communicating with the server. Aborted, offline, or invalid CORS endpoint (0) 34:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: postFetch::cbWrapper 35:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: postFetch::cbWrapper 0 36:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - cmi5.js: postFetch::cbWrapper {} 37:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - CMI5_Initialize - cmi5 start failed: Error: Failed to start AU - POST to fetch: Error: Aborted, offline, or invalid CORS endpoint 38:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - In InitializeExecuted, blnSuccess=false, strErrorMessage=Failed to initialize: Failed to start AU - POST to fetch: Error: Aborted, offline, or invalid CORS endpoint 39:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - ERROR - LMS Initialize Failed 40:Thu Mar 27 2025 11:19:06 GMT-0400 (Eastern Daylight Time) - In DisplayError, strMessage=Failed to initialize: Failed to start AU - POST to fetch: Error: Aborted, offline, or invalid CORS endpoint 41:Thu Mar 27 2025 11:19:08 GMT-0400 (Eastern Daylight Time) - In IsLoaded, returning -falseChanging Data Centre from US to EU
Dear Community/Support Team, I need adivce. My subscription is expiring in a few weeks, and I would like to renew it. However, I need to change my data center from the US to the EU (we are based in the EU, yet for some reason, our account is allocated to the US data center) as I’m experiencing issues sharing files with external partners. Could you please clarify the process for making this change? I was informed that one option is to let the account expire and start a new one, but I’m concerned about what will happen to my Rise files and other content. I’d really appreciate your guidance on the best way to proceed. Thank you in advance for your help.Questions and answers not showing up on mobile device
Hi there, this is a first I have an employee using a Samsung Galaxy mobile device some courses are working fine for her, she can go right through the quiz portion without any issues but she's working on 3 courses right now, when she gets to the quiz, sometimes the questions and answers disappear she can't see anything but the submit button. I've deleted and reset her up 2x now on one course imparticular and it just keeps doing this. These courses have been in circulation for over two years so this is an isolated issue I've never seen before. Does anyone know if there is a setting on her phone that could be causing this issue, or could it just be a dip in an internet connection causing this? My LMS is looking into this as well.Are you an "e-learning team of one"? 🤔
Hey E-Learning Heroes, and welcome to our new forum, Exchange Best Practices! 🎉 We added this forum because we know that your expertise extends far beyond what you do with our products, and we've heard from lots of members that you love using this community to network with other e-learning professionals about a wide range of topics in the E-Learning Industry. We hope this becomes your go-to space to start conversations about anything that's on your mind in the E-Learning industry, even if it extends a bit beyond what you do with Articulate's tools. We're excited to see discussions, questions, and idea-shares around everything from... How you work with SMEs on their first draft of an e-learning request How you approach creating a portfolio to support your e-learning career How you think about infusing your e-learning courses with adult learning & pedagogical best practices... And so much more! To help grease the wheels and kick off interactions within this space, I thought I'd ask a starter question: Would you describe yourself as an e-learning team of one? Do you work as a generalist managing everything from needs assessments to storyboarding to publishing courses on an LMS, or do you work with a group of collaborators who manage different steps in that workflow? If it's the latter, what do those collaboration flows look like? Let us know in the comments—our community team is selfishly interested in learning more about you, but it's also our hope that with prompts like these we can help surface for you other members who work in similar ways so that you can find the right people to network and collaborate with. Excited to read your responses!Reviewers able to skip in course questions?
Hello All, Like many of you, I have various reviewers assess course content via Learning 360. One of these is telling me that in a past job, their edesigner was able to set up the course in Review such that the testers could skip the in-course questions. Is that possible? I'm not seeing a setting for that, nor have my searches here turned up anything. Thank you!Issue: Exporting New Version of Existing Review Link - Content Not Loading
We are experiencing a persistent issue when attempting to export a new version of an existing review link in Articulate Review 360. Upon initiating the export process, the system displays the message, "This item will be here automatically when ready." However, the updated content fails to load, rendering the new version inaccessible. Impact: This issue significantly hinders our workflow, as we require the ability to export updated versions of existing review links to incorporate feedback efficiently. Creating a new review link is not a viable solution due to the potential loss of valuable comments from previous reviews. Could you please help us find a good solution? Thanks
