Articulate: Stop Chasing AI for a Moment and Fix the Learners Question Experience in Rise
Now, Articulate has done a somewhat impressive job integrating AI across its products, and those capabilities undoubtedly have value. Love the AI image editing. But there comes a point where new features begin to overshadow the VERY long-standing usability issues that instructional designers have been raising for years. I'm begging you... please revisit Rise's question and assessment experience. Knowledge Checks and Quiz Lessons still feel visually dated! They've barely changed since Rise launched nearly a decade ago. Huge padding. Heavy shadows. Massive blocks. They consume excessive screen space and offer almost no meaningful control over layout or presentation. And then there's the KCs... they remain fundamentally disconnected from LMS analytics! The most frustrating aspect isn't simply the visual design and which is outdated, boring and barely customisable but the missed opportunity. Knowledge Checks are where learners naturally demonstrate understanding throughout a course, yet none of that information is reported to the LMS. In a SCORM 2004 environment such as CSOD, only Quiz Lesson questions generate reportable interaction data. The crazy thing is the data is already there. Rise knows the question, knows what I clicked and knows whether I got it right... it just doesn't send any of it to the LMS. If I have use your awful layout at least pass the SCORM data! So not only do they look outdated with oversized cards, padding and shadows, every embedded Knowledge Check effectively disappears once the learner moves on. Organisations are forced to choose between good instructional design and meaningful analytics. We should not have to make that trade-off in 2026. At a minimum, there should be an option allowing authors to designate selected Knowledge Checks as reportable SCORM interactions while retaining their in-line presentation and immediate feedback. In many ways, Articulate has built one of the most approachable authoring tools on the market, but it's time to revisit the foundations rather than continually expanding the AI feature set. Refresh the quiz templates. Modernise the interaction design. Give authors meaningful control over assessment presentation. Most importantly, provide the option for Knowledge Checks to submit question-level interaction data to LMSs that support SCORM 2004. Those changes would have a far greater impact on the quality of digital learning than yet another AI button added to the toolbar. Rant over. Sorry... well, not really.How are you handling certificate delivery?
Certificate delivery keeps coming up, so I wanted to share the approach I settled on after trying a few and hear how others are doing it. The recurring problem: a learner finishes a course, and you want them to get a certificate that (a) looks exactly like the slide you designed, (b) lands in their inbox automatically, and (c) is recorded somewhere you can look up later. Native print-to-PDF and LMS certificates got me part of the way, but not all three. What I ended up building: On the certificate slide, the Send button runs an Execute JavaScript trigger that posts the slide to a small backend endpoint. The backend renders that actual slide, so the PDF is pixel-perfect; no rebuilding the layout server-side and hoping the fonts match. It emails the PDF to the learner over SMTP, and logs every issue to a database with a simple admin dashboard (search, re-send, download). It runs on ordinary cPanel hosting - no monthly third-party service and no per-certificate fees - and one backend serves multiple courses. How's everyone else handling this native download, LMS-issued certs, Google Sheets/Zapier, a paid service? Curious what's working for you. I do this kind of Storyline-to-backend integration, so happy to go deeper on any of it if it's useful.Picture Yourself at Articuland… 🎯
Imagine it’s the end of your Articuland day. You’re heading out, thinking back on everything you experienced. What’s the one thing you hope you can check off your list? ☐ Met someone new ☐ Learned something I’ll use right away ☐ Had a great hallway conversation ☐ Tried a session outside my comfort zone ☐ Left with a fresh perspective I didn’t expect 💬 Which one(s) are you hoping for this year? Whether you’re thinking about joining us at the U.S. Summit or one of our global Articuland events, this is the kind of experience we’re designing for. 🎟️ Registration is open now, with early pricing available. (And if you need help making the case to your boss, our “Making the Case” course is a great place to start.) Looking forward to sharing these experiences with you!Rise courses across US & EU: Why are we still unable to transfer courses between data centers?
Articulate users working with clients in different regions (US + EU), did you know that you may hit a serious limitation in Rise? You can’t transfer Rise courses between data centers. Here’s the situation Articulate introduced the EU data center. Good move. But in practice, this split European users into two groups: Long-time users → most likely still on the US data center (unless they explicitly switched) Newer users → most likely on the EU data center (the new default for Europe) The problem? Rise courses cannot be shared across data centers. And Articulate’s solution? There isn’t one. Yes, you can switch from the US to the EU data center, but then you’re stuck: No migration path No export-import for Rise courses Switching data centers = rebuilding everything from scratch (!!!) What this means in real life For anyone working across multiple clients, this creates a real headache: Established European clients often stay on the US data center. Not by choice, but because rebuilding everything isn’t realistic. Newer European clients are most likely on the EU data center. Freelancers and agencies working across both end up stuck in between. Articulate’s “solution”? Ask your client to pay for an extra seat so you can work in their environment. Pay for two licenses yourself (US + EU). I think both are unacceptable. For a tool so widely used across Europe, the inability to move content between data centers is a significant gap. And I genuinely don’t understand why Articulate doesn’t prioritise finding a solution (a real solution!) to this issue. What I’d like to hear from European users Are you staying on the US data center because switching isn’t realistic? Has anyone actually switched to the EU data center? How are you dealing with this in client projects where you are on different data centers? And how do you feel about how Articulate is handling this?Animated "clickables" in my Articulate Presenter Scorm file aren't working
Hello! I've been working on converting a .ppt file using Articulate Presenter. When done, I'm uploading the SCORM file into an LMS. I've figured out most of it, but have one remaining big glitch: The person who created this .ppt used a ton of animations to create "flip cards," where the user clicks a text box to reveal info on another text box, then clicks again to return to the main slide. This is actually the reason I am using Articulate Presenter in the first place; when I originally saved/uploaded it as a .pptx file, the "clickables" don't work at all. When I save it as a .ppt show, it works, but my LMS doesn't take that kind of file. So I figured out how to use the Articulate feature, saved as a SCORM, and my LMS takes it fine....but the clickables still don't click or flip over. It took so long to get all of the animations set up right. Is there an easy fix I hope? Thanks! CCan a learner resume a Rise course published with Quick Share?
Hello, We are creating a new training program to include four Rise courses of considerable length. The shortest is 30 lessons and the longest close to 50. Because we do not want to use limited license spots in our LMS, and do not need robust tracking, we planned to publish them for Quick Share and place the published links on our website requiring only the limited info requested of the "guest book" sign in (name, email, etc.). We are currently trying some "beta testing" / quality assurance with some of our staff. The challenge we've encountered is that staff are reporting that when the close out of the course after a period of review, and return, they must start at the very beginning. As I mentioned these are long courses. I have "navigation" set to "restricted" and there are many "locked" dividers requiring interaction in blocks above to move forward. I am aware of the references to web content "not resuming" in support content, but I assumed, perhaps incorrectly that that referred to embedded content and that since Quick Share did provide some tracking, such as total time spent, that it would resume at the point the learner paused, if they closed their browser. Can anyone provide a suggestion?? Thank you! PatrickSmall gap between slide content and player
This is something I've noticed in Storyline for a few years now. 9 times out of 10, there is usually a small 1px gap between the edge of my slide content and the player, making it impossible to create seamless content. The small gap also shows some content, but not others. The location of the small gap also seems to be random across the 4 sides. For example, below is a screenshot from one of my latest courses (in both Chrome and Edge). You can see the small gap between all edges of the slide and the player, with the edges more prominent in Chrome. The gap does appear slightly in the Storyline Preview, but is much worse in published content (either to SCORM or Review 360). The slides are 1080x1920. For reference, the below screenshots were all taken on a 4k monitor at 100% page zoom. It appears to be a responsive scaling issue, as the gaps change affect edges depending on the window size, the browsers zoom, etc. To try and mitigate this issue, I extended the edges of the blue rectangle shapes outside of the slide bounds, but those objects get culled so you can see the gap, but some objects that are beneath those objects are still visible. Has anyone else come across this issue (my entire team have), and if so, have you tried anything that has fixed the issue? Making edits to the SCORM package JS or CSS sheets isn't a viable workaround, as it needs to be corrected in the Review 360 versions (for client reviews). Additionally, can anyone at Articulate touch on whether this is a known bug and/or if its on a patch roadmap? Please note: I can't upload the Storyline file due to privacy, however, I can confirm this has happened in almost all of the Storyline modules we produce across multiple versions, browsers, and operating systems. Above: Storyline Preview. Very small gap between the left and right edge of the blue banner at the bottom. Above: Review 360 - Chrome. Very visible gaps along all edges of the slide, where you can also see objects that go outside the edges of the slide. Above: Review 360 - Edge. Barely visible gaps along the blue edges of the slide. Above - Left: Zoomed in screenshot of the bottom of a slide with custom navigation arrows, where you can see the button between the bottom of the blue rectangle and the player. Above - Right: Zoomed in screenshot of the Master slide showing the blue rectangle is extended past the slide bounds completely covering the bottom of the button so its not visible. The blue bar has been moved on the right edge to show where the edge of the slide is, purely for the purpose of the screenshot. Note: Interestingly, when I tried to screenshot the button being visible in the gap, if the browser window lost focus, the button would disappear from the gap.
