Forum Discussion

MichelleARC's avatar
MichelleARC
Community Member
1 month ago

Issue playing training file in SharePoint online

We just migrated to SharePoint Online and are having issues with our newly created Articulate files.  We tried to convert the html file to an aspx file, so that the file could be launched from the SharePoint site.  However, we get this error message:  Error: Content launched outside of a supported LMS enviroment.

 

Is there a way to resolve this?  We haven't had an issue with Articulate files in the past.  

advice
other

2 Replies

  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    1 month ago

    Hello MichelleARC​, 

    Thanks for reaching out about this error message you're receiving in SharePoint Online! I've opened a support case on your behalf so we can take a closer look at your setup. You're in excellent hands!

    We'll continue the conversation via email, so everything is in one spot! 

    • rsm92's avatar
      rsm92
      Community Member
      1 day ago

      Hi all, was there a resolution on this? I am experiencing a similar issue with SharePoint where Articulate Packages have been hosted without issue previously but since this year when we tried to host on SharePoint we received the same error message as Michelle.