Forum Discussion
Scenario Block - Loading speed of images too slow over average speed
Hi there! Since there are a few issues covered in this discussion thread, let's start fresh. Are you seeing slow loading in a scenario block? If so, I'd love to get more details from you.
- What image is slow to load: the character, or the background image?
- Does this happen when you're previewing the course, or only after it is published?
- Does this happen in all web browsers?
Hi Alyssa,
I have found this thread and do also have the issue with slow loading character images in a scenario block. Sometimes these appear only partially or very delayed. What is the reason for this? Do you have any tips or solution to this problem?
And in addition: In one case I do have this issue at the "Labeled graphic" block, too. Here, the background image loads with a time delay, so that only the interactive buttons are visible at the beginning.
Best, Marianna
Hi Marianna! Some questions for you:
- Does the slow loading happen in just a specific browser, or all browsers?
- Are you connected to a VPN?
- Try accessing Rise in another machine, is the behavior the same?
Hi Hazel,
this slow loading happen in all browsers, yes I am conntected to a VPN but I tested it while I was not connected, too - it might performe a little bit better but even very worse. We can't use the "scenario block" function in Rise360 what is realy sad. The accessing via another machine cause in the same behavior. We tried with different persons, different ways (with and without VPN conntection) and different courses.
We want to use it but as described it's not possible to use a course within scanrio blocks via LMS. Are there any solutions, bug fixes, etc. for this problem available or planned?
Hi Marianna, I'm sorry to hear that you have neem unable to use scenario blocks in your course. You mentioned this is happening when your course is in an LMS. Do you get the same results when previewing your course or viewing it in Review 360?
