Forum Discussion
Screen Recording | Playback Audio Fades In & Out
Good day,
When using the Screen Recording function in Articulate 360 once the recording is done and inserted into project, the playback audio fades in and out.
I haven't had this problem in the past, but something that started happening. I had my IT update audio drivers, but the issue persists. Is this a known issue or would someone assist with troubleshooting?
Thank you in advance for your suggestions or help!
Hi, Kirby!
Welcome to the E-Learning Heroes community!✨
I understand the audio in your course is fading in and out after inserting it into your course. I'd love to help narrow down the issue and have a few clarifying questions to start.
- Is this happening when you use the screen record option only in this course, or all courses? If you open a blank course, does the issue persist?
- Does this happen when you preview and publish the course?
If you're willing to share your file with our team, I'd be happy to look closer. You can upload it here or share it privately in a support case and we'll delete it from our systems once troubleshooting is complete.
In the meantime, here are 5 tips for using the screen recorder function in Storyline 360 that may be helpful!
