Forum Discussion
Caro_Zwarts
1 year agoCommunity Member
Screen recording action not showing in published video.
Hi there. I need to understand what is going on. I have created a short course using screen recordings. Once I Publish to video format, the screen recording actions don't play. They remain static at ...
MurariVyas
3 months agoCommunity Member
Facing similar issues even in view mode and looks like Storyline has got these issues recently. My entire course is malfuntioning specially due to this error. The entire screen recordings just don't play in both try test and view modes. If included as a video in a single slide it defeats the entire purpose. It's frustrating.
LucianaPiazza
3 months agoStaff
Hello MurariVyas,
Thanks for reaching out! I'm sorry to hear you're experiencing difficulty with your screen recordings playing in your Storyline project as expected, and causing your course to malfunction.
I've gone ahead and opened a support case on your behalf so we can take a closer look. We'll be in touch shortly via email to continue troubleshooting!