Forum Discussion
dannyCOOPER
5 years agoCommunity Member
Screen Recording Quality
Hi! I'm having some issues with the quality of the screen recording through Storyline. I've noticed that when i screen record and export the video, the quality of the MP4 file is absolutely perfect ...
KathyBiallas
4 years agoCommunity Member
I have the same issue. I have used Camtasia to record and edit my videos. I create custom mp4 output set to "high" quality/resolution per the 360 recommendations. I still cannot turn off video compression when the mp4 is imported into Storyline 360. Please advise; the compression is automatic and the option to turn it off is greyed out.
- BeccaLevan4 years agoCommunity Member
Hi Kathy!
Great call on starting a support case with us—and I see my teammate Chester has jumped in to help! We'll continue troubleshooting in your support case, so we keep all communication in one spot.