Forum Discussion
Screencast recording - plays before hotspot clicked
Hi Ren. I have the captions set to show "Always", not on hover. The only way I have found to prevent the lingering caption as the screen recording plays is to fade it out and not show it to end.
For the screen recording that plays automatically, I re-inserted the Try me recording - no luck. So I turned off the screen recording and mouse cursor, and essentially built screens from scratch with a screen shot and a hot spot.
I think Chrome had something to do with this. I just learned that IE and FF are best browsers to use when recording, as Chrome may not provide all the right data in the screen recording from whatever web-based app we record.
Thanks for your help! If this continues to occur, I will ask SME to re-record the whole file or submit a TT.
- LaurenDuvall4 years agoStaff
Thank you for providing these extra details, Jill! Please don't hesitate to provide a screen recording if your SME notices a reoccurrence.