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HangNguyen-b1f5's avatar
HangNguyen-b1f5
Community Member
3 years ago

Screenshots Exported as SVGs on Rise Cut-Off

Hi Articulate,

We've got into an annoying issue with SVG images. All of the screenshots exported as SVGs are cut off for no reason. The SVGs are not displaying as full-screen but leaving a white empty space on the right side of the image. Could you look into this as this issue affects all the published and 'in-progress' courses?

Many thanks,
Hang

  • Hi there, Hang! Thanks so much for working through this with my teammate, Jan.

    It sounds like this is related to an issue we are seeing in the latest versions of Chrome, Firefox, and Edge browsers. 

    Until this is sorted out, try converting your SVG image to PNG or JPEG. Please let us know if you have any further trouble with those image file formats!