Forum Discussion
Screenshots not always visible in Review 360 feedback
Hi
When using the Feedback tab to view all comments in Review 360, I noticed that in a lot of comments the screenshot of the slide is not displayed . I can only see the comment. I cannot find t...
Hi Nadine,
Welcome to the E-Learning Heroes community!
I'm sorry to hear that you're experiencing this issue when viewing feedback in Review 360, but I'm happy to help troubleshoot! I'd like to start with a few clarifying questions to help me better understand what you're seeing.
- Have you tried using a different browser and are you using the latest version? Here is a list of supported browsers for Review 360.
- Is this only happening with one course or several courses?
- When you say the screenshot of the slide is not displayed, what do you see instead? Is it a blank screen?
Please let me know if this helps! I'll look out for your reply.
