Forum Discussion
Scrolling in the Rise Microlearning Feature - Stepped Navigation
Hi Francois,
Thanks so much for reaching out!
Our talented Support Team assisting within a case is the perfect place for us to troubleshoot what you're experiencing with your mouse when viewing your microlearning.
I've gone ahead and opened a support case on your behalf. Our team will be in touch shortly via email! Thanks for your patience.
Have a great day!
Hi - I'm also having this same issue. I'm not sure if it's a mouse settings issue or an issue in Rise. But the ability to scroll (without using the arrows/numbers bar) throughout my microlearning course isn't consistent from 'section to section'.
Hi alison_dawn​!
Sorry to hear scrolling through a Rise Microlearning course has been inconsistent for you!
Like my teammate Angelo, I also used a multi-touch surface mouse with default scroll settings for my testing. When scrolling through a Microlearning course set to Continuous Navigation, I did not observe any issues. Here's a quick Peek of the behavior!
Please keep in mind that the number of scrolls required, is dependent on the volume of content in a section of the Microlearning. If the content is greater than the browser size, it may require two or more scrolls to move to the next section. To address this, we suggest reducing the amount of content in a given section.
However, if your sections are already on the smaller side and you're still having trouble scrolling, seeing a screen recording of the behavior can help us troubleshoot this better. Feel free to share that here in the discussion or privately through a support case.
Looking forward to hearing from you!
Hi thanks for replying. My course is stepped navigation, not continuous navigation. It still may be that my mouse settings are the issue but I don't know if that's the case.
