Forum Discussion
Share Settings Restricted in Review
Hi, I'm having an issue with the share settings in Review for my team members. When some team members (with Articulate licenses) publish Rise courses in Review, they are going to the Share Settings,...
Hi, thanks so much for your quick replies. Yes, these courses are in team folders and the folder has a setting that allows everyone on the team to be Editors. We're finding that oftentimes, the Editors can't set passwords (including me, an account manager). And even when we change people to Managers, they still can't set passwords.
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Thanks for sharing more about what’s happening, RebeccaBeam! That’s super helpful.
Since your team is already working from team folders, let’s try a couple of quick browser checks and see if they help:
- Clear your browser cache and cookies. Here’s how.
- Open Review in an incognito or private window to rule out any extensions.
- Give it a try in another browser too, just to see if the options show up there.
If the settings are still missing after that, the best next step is to open a support case so we can dig into the specific roles and permissions on your account.