Forum Discussion
Sharing between Rise360 and Rise
ding another concern to this. We work with large scale international clients who reside in the US and EMEA, and are now running into the issue where we cannot even share that clients work within their global team, when we were able to earlier this year. The idea that there is NO option other than starting over is ridiculous.
- fraserwexport3 months agoCommunity Member
Spot on Colleen, a resolution is badly needed. Could I ask, how were you able to do this earlier this year?
- LucianaPiazza3 months agoStaff
Hello, adrianbb, ColleenPatterso, and fraserwexport,
Thanks so much for sharing your feedback with us. We understand that not being able to share or copy courses across data centers is creating extra work and making it tough to support global teams.
You’ve all told us you need a simple way to share projects across regions so your teams can keep things moving smoothly with international clients. We’ve shared this with our product team so they know how important this is for you.
We really appreciate you each taking the time to let us know. Your feedback is so helpful!
- MDirks773 months agoCommunity Member
Hi Luciana,
The challenge of not being able to share across data centers was flagged over 2 years ago and 'informing the product team' has been the standard response so far, but unfortunately that does very little to instil confidence that a resolution is being sought.
Would it be an idea to request a more concrete and time-bound response that we can also use to inform our clients and partners?
thank you,
Maarten
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