Forum Discussion
CynthiaBoisv520
2 years agoCommunity Member
Single Mouse Click Sounds Like A Double-Click
I am in the process of building a series of video using the screen recording feature. When I record, I turn the audio off on the recording window. I am importing the recording as a step by step so i...
JoseTansengco
2 years agoStaff
Hi Cynthia,
Thanks for reaching out!
I tried replicating the behavior you experienced, but the recording that I made on my end properly had single mouse click sounds instead of two. Here's a link to my recording so you can hear the clicking audio.
As a troubleshooting step, please try the following so we can isolate the issue:
- Publish the attached project file to Review 360 and see if you will hear single clicks or double clicks
- If you hear double clicks after publishing the provided file, do a repair of Storyline 360 to see if this helps
If the issue persists, reach out to our support team by opening a case here for further assistance.