Forum Discussion

NikitaKing-1d4d's avatar
NikitaKing-1d4d
Community Member
8 years ago

SL3 and Microsoft Edge - does it work?

My team and I are experiencing some difficulty in completing modules that were upgraded from SL2 to Sl3 while in Edge. They work in all other browsers, but in Edge we're experiencing issues navigati...
storyline 360
MariaCS's avatar
MariaCS
Staff
4 years ago

Hi, Brenda.

Thank you for reaching out!

Let me ask you a few questions to narrow down the issue:

  • Are you opening the published file locally or after uploading it to the LMS?
  • Have you tested it in other browsers?
  • Do you experience the same problem with the characters when you publish it for Web instead of LMS?

If you need help testing your project, please share the .story file through a support case. 

  • BRENDAROCKAFELL's avatar
    BRENDAROCKAFELL
    Community Member
    4 years ago

    Hello Maria,

    See my response in RED

    Let me ask you a few questions to narrow down the issue:
    * Are you opening the published file locally or after uploading it to the LMS? After uploading it to the LMS
    * Have you tested it in other browsers? Yes, and it works.
    * Do you experience the same problem with the characters when you publish it for Web instead of LMS? I'm confused w/ this question I guess. I have to upload the course into our eLearning portal that we use. It's called Verint. I can't publish our courses for Web because they won't open from within Verint.