Forum Discussion
SL360 Characters Not Installing
Have IT check the network end points:
https://www.articulatesupport.com/article/Articulate-360-Network-Endpoints
Thanks for that, Judy. I'll create an IT ticket and include your link and see if that makes a difference.
I have a similar problem when trying to download icons using SL360; however, there's no issue with me downloading photos and illustrations. Go figure...
I'll let you know how it goes.
Regards,
Doug
Good luck! This isn't my area of expertise, but I've seen similar posts and adjusting the network endpoints was the answer.
If it doesn't work, consider contacting Articulate support directly:
Thanks for that, Judy. I contacted IT, and it's all fixed now :-)
You're welcome. I'm glad to hear it's fixed. Pay it forward when you can. 😊