Forum Discussion
Doug1234
2 months agoCommunity Member
SL360 Characters Not Installing
Hi All,
I've had to reinstall SL360 due to a lapsed subscription.
As it currently stands, there are no characters/avatars available for me, as when I click the download icon, it only gives m...
- 2 months ago
Have IT check the network end points:
https://www.articulatesupport.com/article/Articulate-360-Network-Endpoints
JudyNollet
2 months agoSuper Hero
Good luck! This isn't my area of expertise, but I've seen similar posts and adjusting the network endpoints was the answer.
If it doesn't work, consider contacting Articulate support directly:
Doug1234
2 months agoCommunity Member
Thanks for that, Judy. I contacted IT, and it's all fixed now :-)
- JudyNollet2 months agoSuper Hero
You're welcome. I'm glad to hear it's fixed. Pay it forward when you can. 😊
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