Slide Gets Stuck

I've seen others report a similar problem. In those cases, the program couldn't proceed to a Results slide. The problem was that the Results slide had been duplicated, copied, or imported. Any of those actions cause problems, because Results slides have built-in variables and functionality. In other words, always insert a new Results slide when you need one. 

Another potential issue is that the slide is corrupted and/or has some conflicting programming. 

But troubleshooting is just guessing without seeing the .story file. If you upload it, someone might figure out what's causing the hang-up.

Here are the best practices for uploading a .story file:

• Only include slides that are related to the problem.
• Be sure objects, layers, motion paths, and variables have meaningful names.
• If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.

The other option is contact the Articulate staff directly. You can do that here: https://access.articulate.com/support/contact