Forum Discussion

Jtbsr927's avatar
Jtbsr927
Community Member
3 months ago

Slide Layer not playing in Preview mode

"I have a slide with seven layers in Storyline. When I preview them, the last layer does not display. The trigger on the previous slide works, and the slide appears, but it doesn't play.

    • Jtbsr927's avatar
      Jtbsr927
      Community Member

      Thanks for reaching out. The issue seems to have resolved itself.

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff

        Thanks for the update, Jtbsr927! Glad to know things are running smoothly on your end. 

        Feel free to reach out in the community with any questions or discoveries in the future.

        Have a great day! 

  • Hi Jtbsr927,

    Thanks for reaching out and I'm sorry to hear you're experiencing this issue!

    Are you previewing the entire project? Are you willing to share a screen recording or your project file with our team? You can upload those here or privately in a support case so we better understand the issue. We'll delete any files from our systems once troubleshooting is complete.