Forum Discussion
Slides are blank in storyview
Joe
Thank you for the quick reply.
Today is my lucky day. Importing the slides in to a new project file fixed the problem.
You are most welcome!
- RossBurnet3 months agoCommunity Member
Hey Jose- I have a related issue. In Storyline- all my slides show. I can call any of them up. All the info in there. One slide has 5 buttons which each Lightbox an additional slide each. After publishing, when we get to the Lightbox slide, even if I click them in a different order, the 5th (last) button selected produces a blank slide. Then, every subsequent slide selected in the whole project shows up as blank. It's a domino effect. But the information is in the project.
I did discover that some project files were on a shared drive. I moved them to the local drive and resaved and republished. Same.
I uninstalled and reinstalled Storyline. Same.
Are there errant or corrupt files that need to be cleared?
- LucianaPiazza3 months agoStaff
Hi RossBurnet,
I'm sorry to hear that you are experiencing a blank slide in your Storyline course after publishing. This sounds specific to your file(s) so it is hard to troubleshoot without seeing the actual project file. Do you mind sharing the .story file(s) with us in this discussion or privately in a support case?
Looking forward to hearing from you!
- RossBurnet3 months agoCommunity Member
Thanks Luciana- I kept at it and solved it!
Looks like a system folder had been renamed. I recreated it and all good now.