Forum Discussion
slides not previewing
Hello, Several of my files will not allow me to preview (Including the one I really need to work in.) We have tried multiple uninstall and reinstalls. I have 5 versions of the same training and thre...
Hello, Stacey and Steven!
I've been facing the exact same issue, with the same error report after inspection.
Do you have any tips from your previous experience?
Thank you!
Hi BarbaraBraga,
You've connected with my teammate, Darrell, in a support case. They'll be in touch after they've reviewed your file!
Thank you, Kelly!
Yes, Darrell kindly helped me solve this issue.
In case it may help future members, the problem was related to a special character in the Glossary which prevented the preview from running.
