Forum Discussion
NicoleDuclos-cb
4 years agoCommunity Member
Slow to load My Contents
Does anyone else have an issue with slowness in Review 360? My Content area takes a very long time to load, if at all. I'm constantly having to refresh the url.
Could it be to the amount of publis...
Konrad
3 days agoCommunity Member
I left my computer on and went to work, 7 hrs later and it’s still downloading. I just signed up too. Is there a cooling off period? I’ve cleared the cache, tried again and it’s slower than a sloth. No problem with any other site or app.
EricSantos
1 day agoStaff
Hi Konrad,
Thanks for sharing this. That definitely isn’t expected behavior, and there isn’t a cooling-off period for new accounts.
As a first step, can you try the following to rule out common browser-related causes?
- Clear your browser cache and cookies, then reaccess Review 360.
- Try Incognito or Private mode to rule out browser extensions.
- Test a different, fully up-to-date browser with JavaScript enabled.
- Review supported browsers and system requirements for Review 360 here.
If you’re on a managed or corporate network, it’s also worth having IT review our required network endpoints.
If Review 360 is still taking hours to load after this, that’s not expected, and opening a support case would be the best next step so we can take a closer look.
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