Forum Discussion
Slow to load My Contents
I am having the same issue. I have used review links for 2 years and this is the first time this has happened, but no matter what link I used (various courses), I get the same results. It shows nothing and take almost 3 minutes just to show the first page!
And yes, I cleared my cache and it didn't help. My other team members are not experiencing this problem - just me. I am using Google Chrome and it is up to date.
Hi Karla,
Sorry to hear that you ran into this issue. Since you're the only one on your team who is experiencing the issue, try viewing your Review 360 links using the following to see if you observe any changes in the loading speed:
- Updated versions of Mozilla Firefox or Microsoft Edge
- Google Chrome's Incognito mode
If the issue persists, try publishing a different course to Review 360 and checking to see if this loads slowly for you as well. If all Review 360 links appear to be affected, reach out to your IT staff so they can check why the links aren't loading properly when accessed from your device. If a single course or project is affected, please open a case with our support team here so we can take a closer look at what's happening.