Forum Discussion
Solution for white/blank screen in Storyline 360 preview and frozen first slide in Review
Hi guys,
Since I did not find a thread with the solution, which would help me a couple of days ago, just wanted to share my experience debugging blank preview screen in Storyline 360 and unfreezin...
Hi, Stephen.
Thank you for reaching out and describing what you're experiencing!
I went ahead and opened a support case on your behalf with our engineers, so you should hear from our team soon via e-mail!
can you please let all of us know the outcome of case. if there is patch or update required to fix this issue? two of my projects all of sudden showing blank screens. when previewed or published. I am using custom FONT as well. I think FONT along with Auto Save functionality is causing this.
